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Address & Contact

Our Address

Spencer House, 23 Sheen Rd, Richmond Upon Thames, TW9 1BN

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We’re a team of dog lovers. We’ve got as many water bowls as coffee cups at our Richmond HQ, where every day is ‘bring your dog to work day’. We all joined tails.com to help people like us do the best for their dogs. Having so many dogs around keeps us focused on what matters – empty bowls, glossy coats and bouncy walks.

Of course, it’s not just about the food. True to our original idea to help dog-lovers understand their doggo’s diet, our service includes one-to-one support for every customer. Got a question about your delivery? Give us a call. Wondering whether your pooch has the right portions? Drop us an email. Or if you simply want to chat about your dog, we’re here for that too.

We create a unique recipe for your dog, based on age, breed, activity level, health conditions and more. Our recipes are developed by vets and nutritionists and made possible by some really smart tech. Over 150,000 dogs and their owners already love our food – and we’re so confident your dog will love it too, you can get started with 70% off your first box.

Use this link to get 70% off your first box

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